Return & Refund Policy

We want you to be completely satisfied with your Urocore purchase. If for any reason you are not happy, this policy explains your options.

30-Day Money-Back Guarantee

You may request a full refund within 30 days of receiving your order — no questions asked. We stand behind the quality of our product and want you to feel confident in your purchase.

How to request a return

Simply contact our support team at [email protected] with your order number and the reason for your return. We will respond within 1–2 business days with return instructions.

Conditions

• Return requests must be submitted within 30 days of the delivery date.
• The product should be returned in its original packaging where possible.
• Opened packages are accepted — your satisfaction is our priority.

Refund processing

Once your return is received and processed, refunds are issued to the original payment method within 5–10 business days.

Damaged or incorrect products

If your order arrived damaged or incorrect, please send a photo and your order ID to [email protected]. We will send a replacement immediately at no extra cost.

Contact

Email: [email protected]